Answering your calls – anytime!
Give us a call 0800 822 3344 or email via the button below
We’re here to help. What would you like to know?
24/7 Telephone Answering Service
Tailored to match your business needs, Answer4u are your professional 24 hour call answering service.
The first point of contact a customer has with your business will create a lasting impression. Answer4u will always be here to give you a helping hand to ensure your calls are answered professionally whenever you need us.
Virtual Receptionist Service
- Only £1.45p per call answered
- Your calls answered by professionals
- Immediate message notifications
- Cost saving call bundles available
- 30 day FREE Trial
- Perfect for start-up businesses
Flexi Virtual Assistant Service
- Completely customised call handling
- Tailored to your business requirements
- Mirrors exact process of in-house staff
- Optional call forwarding capability
- 30 day FREE Trial
- Outstanding customer care and service
Virtual PA Diary Management Service
- Your diary managed professionally
- Preferred diary management integration
- Relevant information captured accurately
- Your own dedicated account manager
- Bespoke scripting process
- Unlimited call types & questions
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Don’t forget, our call answering service solutions are available to handle your calls in real time 24/7/365 at no extra cost.
Looking for a Bespoke Service from Answer4u? Call 0800 822 3344
Bespoke Services
- Solutions tailored to meet your specific business requirements
- Industry leading scripting software ensures a seamless call flow
- Full integration into your customer management software if required
- Custom reporting of call statistics and other relevant KPI’s
- Dedicated account manager on hand to answer your questions
- We guarantee an uninterrupted, resilient service 24/7/365
Help Desk Support Services
Satisfy customer queries quickly and efficiently with Answer4u’s Help Desk Support Services.
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Find out moreA trusted partnership.
We value your customers as much as you do.
Whether you need call handling, 24/7 helpdesk support or someone to cover call spikes or seasonal uplifts, Answer4u are your professional telephone call answering service. Providing a reliable and effective UK based resource for your company, our services are quick to set up and cost effective to run. We are a trusted partner for your business.
Book a consultation with Answer4u's New Business Manager
During your initial telephone consultation you'll find out:
- How Answer4u can help you achieve your customer service goals
- How we can improve your customer service function, reaping the rewards of more sales opportunities, better customer retention and increased brand reputation
- Get useful, actionable advice based on your specific requirements
Talk To Us About Your Goals
Why Answer4u?
Gives you happier customers through quick and efficient response handling
Improves your efficiency by using a dedicated, professional team for your telephone answering needs
Focus on your business knowing your calls are being handled efficiently
Frees up your team to concentrate on tasks to improve your business
Reduce costs through an efficient operation
Professional, friendly and on hand for your customers 24/7
All our team are fully trained so your calls are answered by us on site in our UK office
Looking for a little help to find what you require?
Call 0800 822 3344 or email us via the button below
We’re here to help. What would you like to know?
Get a Virtual Telephone Number Anywhere in the UK
With our Numbers4u service, you can secure a local phone number in any major UK city or region. Our competitively priced virtual phone numbers, backed by Answer4u’s trusted platform, make it easy to establish your business where it matters most.
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Phone Etiquette Tips for Professional Communication
Improve business communication with our phone etiquette tips to enhance customer satisfaction. Discover the techniques used for optimal customer service.
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Follow-Up Calls in Customer Service
Learn how follow-up calls can boost customer satisfaction, build trust, and enhance customer loyalty through effective communication.
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The Importance of Customer Service for Small Businesses
Discover effective customer service strategies for small businesses, from phone support to digital channels, to boost customer satisfaction and loyalty.
Take a look at questions we get asked frequently
A call answering service is an external service that manages incoming calls for businesses, offering a range of services including call filtering, message taking, customer support, and direct call transfers.
Read more: What is a telephone answering service?
Benefits include the ability to operate without a business phone number, filtering of unsolicited calls, immediate notifications of calls, flexible handling options, local UK-based agents for better communication, the option for call recording for transparency, and extended service to include email management.
The cost varies based on the volume of calls, required services, and additional features. Prices are typically customised, so contacting the provider directly for a tailored quote is recommended.