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"Over three-quarters of customers want to get straight through to a human as soon as they call" 

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Why Would Your Business Need a Phone Answering Service?

Businesses of all sizes can benefit from an outsourced virtual receptionist.

Small Businesses

Perfect for small businesses, our pay as you go answering services provide a cost-effective and professional call handling that ensures you never miss a call. Our call agents provide a consistent, high-quality service that helps improve customer satisfaction and reduces stress for you.

Franchises

Our pay-as-you-go services are perfect for franchise owners that are looking to achieve brand and operational consistency across all their business locations. Each virtual receptionist is trained to handle calls in a manner that reflects your franchise's values and service standards, ensuring a uniform customer experience.

Tradespeople

If you’re looking to build trust with your customers, our call answering service can make all the difference. You can be up and running in minutes with virtual receptionists that will answer every call. It’s a simple way to present a professional image, and give your customers confidence in your service.

Startups

Startups often experience rapid growth and face the challenge of scaling quickly without the resources to maintain a customer service team. Our professional call agents agents offer a quick, cost-effective solution that adapts to your growth. They provide high-quality support that helps you meet customer demand.

Our pay-as-you-go phone answering services are perfect for a range of small businesses.

You only pay for the calls we answer, making this a cost-effective solution if your call volume fluctuates or your business is just getting started. There are no long-term contracts, no hidden fees, just a flexible service that works around your business.

Whether you’re a tradesperson on the move or running a busy online shop, our professional team makes sure you never miss an opportunity.

 

Compare our Pay As You Go Services

Compare the features of our two pay as you go services to find the best fit for your business.

Feature Virtual Receptionist Service Virtual Assistant Services
24/7 Professional Call Handling
Fast Setup
Instant Message Delivery
Reporting & Call Logs
Multiple Call Routes & Scripted Questions  
Call Forwarding Options  
Cost Saving Call Bundles
30 Day Free Trial
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Our call agents are based in the UK and are trained by industry experts.

Our training programme has been specifically designed to equip our UK staff with the knowledge and skills to handle calls for our pay-as-you-go answering services.

Developed by industry experts, this training focuses on delivering fast, professional and courteous call handling.

Each agent is trained to follow your specific script and gather the key information your business needs, ensuring every call is managed with consistency and care.

We’re committed to offering a reliable, friendly, and effective service for businesses of all types and sizes.

Case Studies

Click on the logos below to learn how Answer4u has helped each company.

Frequently Asked Questions

How does a pay-as-you-go answering service work?

You pay a small monthly subscription to keep your line active, and our agents will be ready to answer your calls 24/7, 365 days a year. After that, you only pay for the calls we handle on your behalf, either on a per-call basis or by selecting one of our cost-saving call bundles.

There are no long-term contracts or hidden fees. It’s a flexible and affordable solution that gives you complete control over your costs while still delivering a professional call handling experience.

Can I use your service outside of regular business hours?

Yes. Our pay-as-you-go phone answering services are available 24/7, including evenings, weekends and bank holidays. Whether you need full-time coverage or just support during busy periods, we’re here whenever your customers call.

What types of businesses use pay-as-you-go call answering?

Our service is ideal for small businesses, startups, sole traders and franchises. It’s especially useful if you have fluctuating call volumes or want to avoid the cost of hiring in-house staff.

Why choose between a Virtual Receptionist and a Virtual Assistant?

Our Virtual Receptionist Service is our most cost-effective solution, which answers calls in your company's name, captures the caller's details, and assures them that someone will respond within your specified timeframe. Call details are sent to you via email or SMS and uploaded to your client portal for easy access.

In contrast, our Virtual Assistant Service offers more flexibility with tailored call handling. This service is ideal for differentiating between new inquiries, existing customers, and those requesting specific individuals. We can escalate and transfer calls as needed.

Both services include access to a client portal, allowing you to review messages and update call scripts at any time.

Will my callers know they’re speaking to a third party?

Not at all. Our call agents answer in your business name and follow your preferred scripts. They’re trained to match your tone and brand, so your customers get a seamless experience.

Can I switch plans if my needs change?

Absolutely. Our pay-as-you-go model is designed to be flexible and adaptable. You can scale up or down at any time, depending on your call volume or the level of support you need.

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Get In Touch

Contact us today to get your free consultation.

Call us on 08008223344 or fill in the contact form and we'll get back to you to discuss how we can help your business.