Our Wigan telephone answering service helps your business handle calls professionally, capture more enquiries, and maintain a strong local presence.
Every call is answered by one of our trained UK receptionists who represents your business just as you would. Whether you’re a start-up, growing SME, or established organisation, our Wigan call answering service ensures you never miss an important call, even when your team is busy, unavailable, or out of hours.
Our Wigan answering service can be customised to suit your business's specific needs. Plus, we provide a free local 01942 number for anyone who signs up.

What Are The Benefits of a Local Wigan Phone Number?
A Wigan telephone answering service can do more than just facilitate communication, it signals to your customers that you’re part of the business community. Using a local 01942 Wigan number builds trust, fosters local relationships, and boosts your brand’s reputation in the region.
Ready to establish your local presence in Wigan?
Contact us to find out how you can get your 01904 local phone number.
Increase Trust and Credibility - A local number can give potential customers the confidence that they are dealing with a local business. This familiarity is particularly important for service-based companies.
Gain Real-Time Insights - We'll provide you with access to real-time call data, including ring times, call durations, and call peaks. This data helps you understand customer behaviour and optimise your call handling processes.
Enjoy Flexible Call Handling - Easily manage multiple numbers under a single service, all for single setup and monthly fee. You’ll also enjoy the flexibility to route calls to up to four different numbers, ensuring every call reaches the right destination.
About the 01942 Area Code
The 01942 dialling code covers Wigan and the surrounding area. It’s a practical choice if you want to present a strong local presence in a town with deep industrial roots and a growing modern business base.
Key locations covered by the 01942 area code:
- Central Wigan: Ideal for businesses serving the town centre, retail areas, professional services, and local customers across Wigan itself.
- Business and Industrial Areas: Well suited for organisations operating within local business parks, industrial estates, and sectors such as manufacturing, logistics, construction, and trade services.
- Surrounding Areas: Connect with nearby communities including Ashton-in-Makerfield, Hindley, Leigh, Ince-in-Makerfield, Pemberton, Standish and Tyldesley.
Get in touch today to find out how you can secure your 01942 local phone number.
Wigan's Business Landscape
Wigan has a strong and resilient business landscape, shaped by its industrial heritage and an increasing focus on modern services. Key sectors include manufacturing, logistics and distribution, construction, retail, professional services, health, and public sector organisations. Together, these industries create steady demand for reliable, customer-focused businesses across the town and wider borough.
Located within Greater Manchester, Wigan benefits from excellent transport links via the M6, M61, A49 and A577, as well as direct rail connections to Manchester, Liverpool and Preston.
Wigan Facts and Figures
- Dialling Code: 01942
- Postal Code: WN1 – WN8 and surrounding areas
- Population: Approximately 325,000 residents (Wigan borough)
- Key Industries: Manufacturing, Logistics & Distribution, Construction, Retail, Professional Services, Public Sector, Engineering
24/7 Telephone Answering Services for Wigan
Wigan's business community is growing fast. Answer4u is here to ensure that your business is always accessible, no matter the time of day. Our 24/7 services are designed to meet the needs of small and medium-sized enterprises (SMEs).
Pay As You Go
Simple, fixed-cost call handling in under 15 minutes.
- Get 24/7 call handling
- Only pay for calls handled
- Fixed cost plans
- Instant notifications
- Go live in under 15 minutes
Bespoke Services
Tailored support matching your in-house process.
- Flexible, scalable packages
- Fully customised call scripts
- Seamless brand experience
- CRM & ticketing integration
- Custom reporting of KPIs
Outsourced Call Centre Service
A dedicated call-centre team, trained on your brand.
- Exclusive fully trained team
- Multi-channel support
- Smooth system integration
- Team & account management
- Specialised onboarding
Frequently Asked Questions
A virtual phone number allows your business to have a local presence in Wigan without needing a physical office there. Calls can be forwarded to any phone, giving you flexibility and control.
The 01942 area code covers Wigan and the surrounding areas. This includes Wigan town centre and nearby locations such as Ashton-in-Makerfield, Hindley, Ince-in-Makerfield, Leigh, Pemberton, Standish and Tyldesley
Absolutely. Many businesses choose a local 01942 number to establish a local presence, especially when looking to expand into this thriving area.
Our Numbers4u portal simplifies this process by offering call management from any location while giving the impression that you're based in Wigan.
You can get your dedicated 01942 phone number as soon as you sign up for one of our services. We streamline the process, allowing you to start using your new number in your marketing materials and customer communications almost immediately.
In most cases, the number will be ready for use on the same working day.
Wigan has a busy local economy with demand often peaking around major sporting fixtures, community events and seasonal trading periods. Increased activity can coincide with rugby league matches at the DW Stadium, events at Robin Park, town centre retail promotions, and school holiday periods, all of which can drive sudden spikes in enquiries.
These busy times can lead to higher call volumes, particularly if you operate in retail, trades, professional services, property, logistics or healthcare. Answer4u supports you by answering every call promptly and professionally during peak periods. This means you stay accessible, protect your reputation, and capture every opportunity without placing extra pressure on your in-house team.
Yes, every telephone answering package includes a free 01942 virtual number, so your business appears locally based in Wigan, even if you're not physically located there.
Yes, the local 01942 prefix can be viewed as a landline number. It is the area code for Wigan and is typically associated with a physical address in the region.
However, 01942 can also be used to prefix a virtual number that can be rerouted to a landline, mobile, or VoIP number of your choice. Using a 01942 virtual number for your business enables you to give the appearance of a local presence.
Yes, a local 01942 number can be a real advantage for trade and service businesses in Wigan, including tradespeople, contractors, engineers, property services and professional firms. Many customers prefer to contact businesses that feel established locally, especially when they need quick, reliable support.
A recognisable local number helps build trust with residents and other businesses across the borough. It reassures callers that you understand the local area and can respond promptly, which is particularly important for time-sensitive enquiries such as call-outs, repairs, quotations and appointments. For trade and service businesses, that local presence can make a real difference when customers are choosing who to call first.
Yes, you can. If you're using the free 01942 number included with our Wigan phone answering service, all calls to that number will be answered by our team. However, if you use a number from our Numbers4u platform or set up a standard divert number, you'll have more control. You can decide whether we handle every call, just the ones you miss, or only those that come in after hours.
Telephone Answering Services Across the UK
Wherever your business is based, or where you want to be heard, we can provide professional call handling services tailored to your preferred location. With a dedicated local virtual number, you can build trust and credibility from the very first call.
Choose a dedicated local number from any of the cities listed below, or request a number in another UK location to suit your business needs.

Get In Touch
Contact us today to get your free consultation.
Call us on 08008223344 or fill in the contact form and we'll get back to you to discuss how we can help your business.


