Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Tackling the Workforce Recruitment Problem

Recruitment brings a whole host of problems for businesses, not least of all because it can be a highly time consuming process that doesn't always end with the desired hire. Onrec recently reported[...]
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How to Handle Any Call

It's easy to assume that answering the phone is simple. The receiver is lifted, vocal cords engaged, and communication ensues. However, handling telephone calls is, in fact, one of the most[...]
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Settling in the New Office Starter

Starting a new job doesn’t get any less intimidating the older you get. In fact, nothing gets less scary with age, that’s just a lie we’re told by our parents when we’re 15 to make us feel better[...]
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Low Office Morale: Spotting It & Sorting It

Office morale, especially during the gloomy months of January and February, can hit an all-time low and leave your employees in a slump. To rectify the situation, you first have to notice it and in[...]
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