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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Sarah Menhennet

Sarah Menhennet

Sarah is the Finance Director and co-founder of Answer4u, which she established alongside her husband Mark in 2004. With extensive experience in financial management, business analysis, and strategic planning, she has played a central role in guiding the company’s long-term growth and stability. Sarah leads the finance team with a clear focus on transparency, compliance, and sound financial controls, giving clients confidence that their business is supported by a secure, well-managed organisation.

Outsourcing for Start-Ups: When Is the Right Time to Get Help?

Running a start-up in the UK is exciting, but it also stretches your time and budget in ways you may not expect. As you grow, you’ll reach a point where doing everything yourself becomes[...]
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How to Measure the ROI of Dedicated Customer Support

When it comes to customer service, every business decision boils down to one key question: Is it worth the investment?At Answer4u, we work with businesses across the UK - from start-ups to[...]
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The Role of Businesses in Supporting Charities

When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]
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Finding the Right Startup Loan for Your New Business

So, what are the main things to consider when you look for your ideal startup funding package? With record numbers of startup businesses being created in the UK, it’s clear that there is currently a[...]
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Choosing the Best Finance Apps and Software for Your Business

We are increasingly comfortable with using software and apps to help us with our everyday lives. According to app statisticians Business of Apps, 197 million mobile app downloads were made across[...]
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The Modern Consumer

If you turn the clock back only a few decades ago, you'll find that customer service was a very different animal. Whilst politeness and due care and attention were always high on the agenda, the[...]
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Best Business Conferences & Events for 2017

As a small business, it’s important to keep up to date with your industry, not only so you can make informed decisions about the direction of your company, but also so you can make use of all the[...]
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The Best Books for Business

We’re a firm believer in the often-said phrase ‘knowledge is power’. Which is why we make a point of keeping an eye on the best business books out there to keep us inspired. True, we also enjoy a[...]
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How to Handle Any Call

It's easy to assume that answering the phone is simple. The receiver is lifted, vocal cords engaged, and communication ensues. However, handling telephone calls is, in fact, one of the most[...]
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Why Your Business Needs a LinkedIn Presence

More often than not, LinkedIn gets pushed aside as the boring older sister of both Twitter and Facebook. As a platform that has a USP of being specifically for businesses, it’s easy to see why in the[...]
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