AI technology continues to evolve, reshaping how businesses interact with customers and redefining service expectations. As AI becomes more sophisticated, its role in customer service will shift from[...]
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Artificial intelligence (AI) is revolutionising the way businesses engage with customers. From streamlining daily operations to improving response times, AI-powered solutions like chatbots[...]
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In the ever onward march of modern technology, we humans have sometimes felt uncomfortable about the increasing automation of telecommunications – from machines calling us with recorded messages to[...]
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