![11 Benefits of Legal Answering Services](https://www.answer-4u.com/hubfs/social-suggested-images/Young%20couple%20sitting%20in%20an%20office%20talking%20to%20a%20woman%20broker%20or%20investment%20adviser-1.jpeg)
In the fast-paced and demanding world of legal practice, solicitors often find themselves juggling numerous tasks. One of the most challenging aspects is ensuring that every client call is answered[...]
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![Customer Service: Pros and Cons of Outsourcing or Delivering In-house](https://www.answer-4u.com/hubfs/pros_cons_outsourcing.jpg)
When many companies set up or review their customer service operations they look inwards, assessing cost of service delivery, call volumes, call-to-sale conversion rates and so on – but the most[...]
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![4 Ways a UK Based Call Handling Service Can Save You Money](https://www.answer-4u.com/hubfs/uk_based_call_handling_service.jpg)
A third party, UK-based call handling service is seen as an optional extra by many businesses – a luxury to be invested in when cash flow allows. But this approach misses the value a call handling[...]
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![5 Questions To Ask Before Choosing A 24 Hour Call Answering Package](https://www.answer-4u.com/hubfs/5%20Questions%20To%20Ask%20Yourself%20Before%20Choosing%20A%2024%20Hour%20Call%20Answering%20Package.jpg)
A 24 hour call answering service used to be something restricted to big businesses with access to multiple call centres in different time zones. Such expenditure on accommodation, IT, telecoms and[...]
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![5 Benefits Of Offering 24-Hour Customer Service](https://www.answer-4u.com/hubfs/5%20Benefits%20of%20Offering%2024-Hour%20Customer%20Service.jpg)
Good, responsive customer service is an essential part of both customer retention and service provision. Businesses working standard office hours are usually accessible to customers on weekdays from[...]
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![The Hidden Emotion Behind a Business Phone Call](https://www.answer-4u.com/hubfs/The%20Hidden%20Emotion%20Behind%20a%20Business%20Phone%20Call.png)
Emotion? What could emotion possibly have to do with business phone calls? Surely a phone call from a customer to a business is just a straightforward exchange between two people? Many of us would[...]
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![Why a Customer Service Help Desk Will Act as a Business Lifeline](https://www.answer-4u.com/hubfs/Why%20a%20Customer%20Service%20Help%20Desk%20Will%20Act%20as%20a%20Business%20Lifeline.png)
David Chapman, Customer Service Director of Answer4u, considers what businesses and politicians can learn from each other when it comes to customer service...Anyone who still thinks general[...]
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![Customer Service - Five Mistakes a Business Should Never Make](https://www.answer-4u.com/hubfs/Customer%20Service%20%E2%80%93%20Five%20Mistakes%20a%20Business%20Should%20Never%20Make.png)
Looking at those themes, here are five key ways that businesses can make customer service mistakes – along with tips on how to avoid the pitfalls. For small or fledgeling companies, a knock to a[...]
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![There’s More to Growing a Business Than an Increase in Turnover](https://www.answer-4u.com/hubfs/There%E2%80%99s%20More%20to%20Growing%20a%20Business%20Than%20an%20Increase%20in%20Turnover.jpg)
As your business grows, your turnover should increase, but so too will the elements needed to produce that increase, for example, the right staffing, premises, production equipment and investment[...]
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![Making a Call on Outsourcing Customer Service](https://www.answer-4u.com/hubfs/Making%20a%20Call%20on%20Customer%20Service%20Outsourcing.png)
Answering the phones may seem like a simple part of running a business – we all do it all the time, so how difficult can it be? Actually, as an integral part of offering excellent customer service,[...]
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