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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Sarah Menhennet

Sarah Menhennet

Sarah is the Finance Director and co-founder of Answer4u, which she established alongside her husband Mark in 2004. With extensive experience in financial management, business analysis, and strategic planning, she has played a central role in guiding the company’s long-term growth and stability. Sarah leads the finance team with a clear focus on transparency, compliance, and sound financial controls, giving clients confidence that their business is supported by a secure, well-managed organisation.

Outsourcing for Start-Ups: When Is the Right Time to Get Help?

Running a start-up in the UK is exciting, but it also stretches your time and budget in ways you may not expect. As you grow, you’ll reach a point where doing everything yourself becomes[...]
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How to Measure the ROI of Dedicated Customer Support

When it comes to customer service, every business decision boils down to one key question: Is it worth the investment?At Answer4u, we work with businesses across the UK - from start-ups to[...]
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The Role of Businesses in Supporting Charities

When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]
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Finding the Right Startup Loan for Your New Business

So, what are the main things to consider when you look for your ideal startup funding package? With record numbers of startup businesses being created in the UK, it’s clear that there is currently a[...]
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Choosing the Best Finance Apps and Software for Your Business

We are increasingly comfortable with using software and apps to help us with our everyday lives. According to app statisticians Business of Apps, 197 million mobile app downloads were made across[...]
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How to Handle Any Call

It's easy to assume that answering the phone is simple. The receiver is lifted, vocal cords engaged, and communication ensues. However, handling telephone calls is, in fact, one of the most[...]
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Our Frequently Asked Questions

With a service like ours, there are a few questions that often come back to haunt us. Maybe you’ve never had a telephone answering service and don’t have a clue how it works, or perhaps you want one[...]
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3 Ways to Make Meetings Meaningful

With the emergence of clever tools like Slack and Active Collab, the need for holding meetings every other day for the smallest thing has become radically reduced. Skype calls, group chat (and[...]
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Workplace Bullying Definition: How to Oust the Elephant in the Room

It may come as a shock to some but by definition, workplace bullying isn’t technically defined as unlawful. Whilst harassment at work is treated very seriously (see the Equality Act 2010) bullying[...]
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