For many businesses both small and large, the benefit of using a call answering service is a no brainer. It effectively deals with overflow, allows your business to be operational 24/7 and can be [...]
In every social setting you will find that some people are natural leaders. They are likeable, they get things done and when in doubt it’s this person that gets looked to for support. All being well [...]
When you employ someone new there can often be the danger of expecting a little too much too soon. While someone may look great on paper and indeed be a highly skilled individual, by failing to put [...]
It may come as a shock to some but by definition, workplace bullying isn’t technically defined as unlawful. Whilst harassment at work is treated very seriously (see the Equality Act 2010) bullying [...]
After completing phase one of the entrepreneurial process (investigation and research) and deciding you want to move ahead with your idea, you now need to move into the crucial second phase – [...]
The seven stages of entrepreneurship are a bit like Shakespeare’s celebrated ‘Seven Ages of Man’ from the play As You Like It – but in a world where you get to select the exit strategy of your choice.
Everybody has everyday habits, some good and some bad. As a business owner you need to streamline and optimise those habits to become a success. Here are five you need to embrace to keep you on top [...]
The first impression you give to your customers is the one that lasts the longest. If a customer can’t reach your company over the phone, you’re going to be fighting an uphill battle in that sales [...]
