Curious what it’s really like to work as a virtual receptionist at Answer4u? We sat down with 22-year-old Godzy Chinedum, who joined the team six months ago. He shares a typical working day, what he[...]
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Running a start-up in the UK is exciting, but it also stretches your time and budget in ways you may not expect. As you grow, you’ll reach a point where doing everything yourself becomes[...]
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When you’re running a small business, it’s tempting to let calls roll through to voicemail. It feels quick and simple. Yet the reality is far more costly. Every time a caller meets an answering[...]
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At Answer4u, every call tells a story, and for Virtual Receptionist Max Gill, representing our clients means staying calm, confident, and caring. From urgent gas leaks to appointment bookings, he’s[...]
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Christmas brings energy, celebration and, for most UK businesses, a noticeable rise in customer enquiries. Whether you manage bookings, deliveries, appointments or general customer care, the festive[...]
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Vishing scams are becoming a real concern for UK business owners. Criminals are relying on phone calls to trick you or your team into sharing sensitive details, making payments, or granting access to[...]
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Rachel Reeves delivered her second UK Budget on 26th November 2025. While the wider package contains many measures aimed at households, several changes will directly influence how you run your[...]
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As Black Friday arrives, many UK businesses are bracing for one of the busiest sales weekends of the year. Despite the ongoing cost of living pressure, UK consumers are still expected to spend £6.4[...]
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Behind every exceptional customer experience is a team that’s been carefully trained to deliver it. At Answer4u, that’s where Jackie, our Training Manager, plays a vital role.
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Most of us know what an in-house receptionist does, but the term virtual receptionist can still feel a little vague. And yet, for many small businesses, it is one of the simplest ways to stay[...]
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