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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Settling in the New Office Starter

Starting a new job doesn’t get any less intimidating the older you get. In fact, nothing gets less scary with age, that’s just a lie we’re told by our parents when we’re 15 to make us feel better [...]

Low Office Morale: Spotting It & Sorting It

Office morale, especially during the gloomy months of January and February, can hit an all-time low and leave your employees in a slump. To rectify the situation, you first have to notice it and in [...]

Call Answering Services: The Myths

For many businesses both small and large, the benefit of using a call answering service is a no brainer. It effectively deals with overflow, allows your business to be operational 24/7 and can be [...]

The 4 Universal Laws of Office Life

It’s fair to say that most professionals nowadays work in an office environment. Whilst our industries differ, office life itself has many similarities, and whether you work for a bank or an [...]

The Importance of Staff Training

When you employ someone new there can often be the danger of expecting a little too much too soon. While someone may look great on paper and indeed be a highly skilled individual, by failing to put [...]

Workplace Bullying Definition: How to Oust the Elephant in the Room

It may come as a shock to some but by definition, workplace bullying isn’t technically defined as unlawful. Whilst harassment at work is treated very seriously (see the Equality Act 2010) bullying [...]

How to Deter the Office Food Thief

Deterring the Lunchtime Thief... We’ve all been there, a little trip to the fridge - looking forward to your strawberry yoghurt for your mid-morning snack only to find it’s vanished. Poof. Gone.
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