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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Charlotte Menhennet

Charlotte Menhennet

Charlotte Menhennet is the Operations Manager at Answer4u and has been part of the business since 2011. She began her career delivering frontline customer service, quickly building a strong reputation for her commitment to client satisfaction. In 2016, Charlotte moved into the role of Sales Manager, where she developed extensive service knowledge and supported new clients with a proactive, consultative approach. In 2024, she transitioned into the role of Operations Manager, drawing on her experience across both sales and service delivery to support day-to-day operations and ensure consistently high standards across Answer4u’s call handling and contact centre services.

Phase Three of Entrepreneurship – Startup

If you’ve completed all your business planning, now is the time to move to the third phase of entrepreneurship – start-up. This is the stage where you ‘press play’, and begin trading.
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How to Deter the Office Food Thief

Deterring the Lunchtime Thief... We’ve all been there, a little trip to the fridge - looking forward to your strawberry yoghurt for your mid-morning snack only to find it’s vanished. Poof. Gone.
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3 Vital Life Hacks to Becoming More Productive

Productivity is a quality that is often paired with success. When you think of a successful day, it’s often one where you’ve been productive – you’ve achieved a number of objectives and you’ve[...]
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How Much are Missed Telephone Calls Costing your Business?

The first impression you give to your customers is the one that lasts the longest. If a customer can’t reach your company over the phone, you’re going to be fighting an uphill battle in that sales[...]
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