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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Charlotte Menhennet

Charlotte Menhennet

Charlotte Menhennet is the Operations Manager at Answer4u and has been part of the business since 2011. She began her career delivering frontline customer service, quickly building a strong reputation for her commitment to client satisfaction. In 2016, Charlotte moved into the role of Sales Manager, where she developed extensive service knowledge and supported new clients with a proactive, consultative approach. In 2024, she transitioned into the role of Operations Manager, drawing on her experience across both sales and service delivery to support day-to-day operations and ensure consistently high standards across Answer4u’s call handling and contact centre services.

How Virtual Receptionist Appointment Booking Helps Inefficient Diary Management

Charlotte Menhennet, Sales Manager at Answer4u, looks at how inefficient diary management may be impacting the productivity of companies across the UK – and suggests why utilising the services of a[...]
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7 Of the Best Business Networking Tips and Techniques

If you’re thinking of finding a business network or business networking events near you, the chances are that you want to either grow or consolidate your business. Networking is a great way to make[...]
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Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives. According to the 2024 communications market report[...]
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Making a Call on Outsourcing Customer Service

Answering the phones may seem like a simple part of running a business – we all do it all the time, so how difficult can it be? Actually, as an integral part of offering excellent customer service,[...]
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Answer4u Supports Local Charity Star Trust

Photo Credit: SMD Photography We’re happy to announce that Answer4u are supporting Nottinghamshire based charity Star Trust. Answer4u has always been advising clients and the general public of the[...]
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How to Make the Most of Your Inbox

Emails. You come back in on a Monday morning and the first major task is sifting through the pile of emails that have landed in your inbox. Amid the meetings, calls and documents you've got piled on[...]
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How Our Virtual Assistant Service Can Revolutionise Your Business

When it comes to maintaining your corporate image, we at Answer4u know how tough it can be to find a solution that will suit your business. Our main aim is to become a seamless extension of your[...]
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Choosing Virtual Assistant Support That Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly, there has been a definite increase in[...]
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Why Your Business Needs a After Hours Virtual Receptionist

Virtual receptionists are the cornerstone of small businesses' success. In a time where customer service is perhaps more important than ever before, virtual receptionists bridge the gap between[...]
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Importance of Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. Effective diary management is a key organisational tool for many businesses and can be the difference between a[...]
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