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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

The Big Changes We Expect in the Call Centre Industry

As soon as a company begins to branch out, the need for more hands on deck increases, which means more skilled, qualified and capable people to be the face of your business. Whilst this has always [...]

The Weird & Wonderful: Mobile Phones of The Future

This week we thought we’d do a roundup of some of the most exciting phone concepts we could find. Will they come to fruition? Is the future going to be like the movies have told us? We answer that [...]

Top Men: Inspiring Quotes About Business

It’s that time of year when we feel like everyone could do with a boost. Summer is being its usual fickle self and the workload is on overdrive. It’s times like these where coffee and cake and [...]

Deciphering Desks: What Does Your Work Station Say About You?

“If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?” Albert Einstein

How the Colours You Choose Impact Your Business

The colour you choose for your business may not seem like a big deal on the face of it. Everyone perceives colour differently after all, so you might as well just pick one you like. Well, yes and no. [...]

Debate Versus Argument in the Workplace

Here’s the thing that isn’t said enough: ‘debate’ is not synonymous with ‘argue’. No doubt you will have come across this in the workplace multiple times, an argument that is masquerading as a [...]

The Pareto Principle and What It Means For your Business

You may not have heard of the Pareto Principle, but we’re betting you’ve heard of the 80/20 rule? This was a rule originally put forward by Vilfredo Pareto, who during a study into the relationship [...]

Weird Business Ideas That Worked

How many times have you had a weird business idea? And how many times have you come frighteningly close to letting it slip? Say, at a meeting? We’re guessing you held back because a huge part of you [...]

Interview Questions to Test Creativity and Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for a children's author or film director?

When Work Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked, [...]